Dear Client,
As part of our ongoing commitment to ensuring the security of your online trading experience, we would like to inform you of our protocol for addressing any suspicious activities observed on your trading account
Should you notice any irregularities or suspect unauthorized access to your account, we kindly request that you take immediate action by following the steps outlined below:
Send an Email Please send an email to stoptrade@acml.in from your registered email ID. In the email, briefly outline the suspicious activity you have observed.
Phone Call Alternatively, you can call us at 07965081981 Ext: 4 from your registered mobile number. This will enable us to address your concerns promptly.
When contacting us, please ensure you provide the following details:
By providing this information, you enable us to swiftly investigate and take appropriate measures to safeguard your account.
Your security and peace of mind are of utmost importance to us, and we appreciate your cooperation in maintaining the integrity of your trading account.
In its filing, the bank said it had not received any communication from authorities regarding receipt of the alleged complaint.
The lender further stated that all concerns mentioned in the news report had been examined previously and that appropriate actions had been taken in accordance with its internal policies and applicable regulatory requirements.
The bank said it had proactively reported certain matters to relevant authorities and continues to extend full cooperation in line with regulatory obligations.
IndusInd Bank also said it has consistently followed established governance and oversight processes while addressing such matters. It added that conclusions based on unverified allegations may not present a complete or accurate picture of the situation.
The clarification follows media reports that a whistleblower complaint had been submitted to the Prime Minister's Office, the Reserve Bank of India and other agencies. The complaint reportedly sought an investigation into alleged insider trading, governance failures and shortcomings in forensic and audit reviews linked to a previously disclosed Rs 2,000-crore discrepancy at the bank.
According to the report, the complaint names Samir Agarwal, former zonal head of eastern India at IndusInd Bank. It alleges insider trading, manipulation of financial records, evergreening of microfinance loans and suppression of audit findings.
The report further claimed that Agarwal made gains of around Rs 46 crore through share transactions worth nearly Rs 815 crore. It also alleged that confidential information was used to facilitate trades by family members and related entities.
Indusind Bank offers a wide range of products and services for individuals and corporates, including microfinance, personal loans, personal and commercial vehicle loans, credit cards and SME loans.
The bank reported a standalone net profit of Rs 532.71 crore in Q4 FY26, compared with a net loss of Rs 2,235.99 crore in the corresponding quarter last year. Total income rose 12.07% year-on-year (YoY) to Rs 12,711.77 crore in Q4 March 2026.
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